Warranty Policy tailored for a Megaboatengine LLC selling boat engines in Australia, incorporating standard warranty terms and the Australian Consumer Law (ACL) requirements.
🛠️ Warranty Policy
Effective Date: May 20, 2025
Applies to: Boat Engines Sold in Australia
At Megaboatengine LLC, we stand by the quality and reliability of our boat engines. All engines are covered by a limited warranty to protect you against manufacturing defects and ensure long-term performance.
✅ Warranty Coverage
Unless otherwise stated, our boat engines are covered by a six-month too one-year limited warranty from the date of purchase. This warranty covers:
- Defects in materials or workmanship under normal use
- Faults in manufacturing that impact the performance or operation of the engine
⚙️ Warranty duration may vary by engine model or brand. Please refer to your specific product documentation for full details.
❌ What the Warranty Does Not Cover
This warranty does not cover damage caused by:
- Improper installation or maintenance
- Overheating, misuse, or abuse
- Use with incompatible components or accessories
- Water intrusion due to improper storage
- Normal wear and tear (e.g., spark plugs, filters, lubricants)
- Fuel-related damage (e.g., use of incorrect or contaminated fuel)
- Unauthorized repairs or modifications
📜 Your Rights Under Australian Consumer Law
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law (ACL). You are entitled to:
- A replacement or refund for a major failure
- Compensation for any other reasonably foreseeable loss or damage
- Repair or replacement if the goods fail to be of acceptable quality and the failure does not amount to a major failure
🛡️ This warranty is provided in addition to your rights under the ACL.
🔧 Making a Warranty Claim
To submit a warranty claim, please contact our support team and provide:
- Proof of purchase (receipt or invoice)
- Engine serial number
- Description of the issue
- Supporting photos or videos (if applicable)
You can reach us at:
📧 Email: shop@megaboatengine.com
📞 Phone: +61 4800 484 75
Address: 7 Newport St Lalor VIC 3075, Australia
After assessing the claim, we may require the engine (or component) to be returned for inspection. If the claim is approved, we will repair, replace, or refund the item as appropriate.
🚚 Return Shipping
- Customers are responsible for return shipping to our facility unless otherwise agreed.
- We will cover the cost of return shipping for verified warranty replacements or repairs.
🛠️ Service & Repairs
We recommend having your engine serviced and installed by a qualified marine technician. Any repair work conducted under warranty must be authorized in advance by our service team.